GENERAL POLICY

GENERAL TERMS AND CONDITIONS OF SALE OBJECT AND GENERAL INFORMATION

The present General Conditions of Use, Terms and Conditions of Sale and privacy policy govern the use of the Website www.nunezhealthservice.com (hereinafter referred to as "The Website"), of which NUNEZ HEALTH SERVICE (from now on THE COMPANY) and legal domicile in Reduit, Gros Islet Highway, Gros Islet, Castries, Saint Lucia West Indies.

Through its site www.nunezhealthservice.com, The company provides information about its products and offers the possibility of its acquisition. Due to the content and the purpose of the Web Site, people who want to benefit from their services must have the status of "Customer", which acquires by completing the registration form and by following the steps that THE COMPANY subsequently communicated via email. The status of customer implies the adherence to the Conditions of Use the version published at the time of accessing web site.

In any case, there are pages in the Web site accessible to individuals or legal entities not registered nor initiate a purchase of product (hereinafter, "Users"). In this sense, users who access these parts of the Website agree to be subject to the terms and conditions contained in these General Conditions, to the extent that they may be of application.

THE COMPANY WANTS TO MAKE TO KNOW, TO THEIR CUSTOMERS AND USERS:

Anyone can view our Website without entering personal information. To place an order, you must provide contact information (like your name and shipping address) and financial information (like your credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you. You do not need to create an account to make purchases on our site. Simply follow the first time customer link to proceed to checkout. To make your future purchases even faster, you can create an account during checkout.

CHILDREN’S PRIVACY

Users of all ages may access and view our Website, but we take children’s privacy very seriously. We do not intentionally solicit, collect or maintain personal information from children under 16, and we ask that parents supervise their children while online. If we learn that personal information was submitted by a child under 16, the information will be deleted from our system promptly.

PROPERTY

THE COMPANY reports that it does not grant any license or authorization implied on the rights of intellectual and/or industrial property or any other right or property related, directly or indirectly, with the contents included in the Website.

The information given on each product, as well as the photos or videos relating to the same and trade names, trademarks or distinctive signs of any kind of content on THE COMPANY´s website, and are exposed in www.nunezhealthservice.com as a guideline.

In the event that the product is not available after the order, the customer will be informed by email or by telephone of the annulment of all or part of this. The partial cancellation of the order due to lack of availability does not give the right to the annulment of the entire order. If as a result of this cancellation the customer wants to return the product delivered shall follow the provisions of paragraph return.

PAYMENT

The Customer agrees to pay at the time of the order. The price shown for the product will be previously communicated to the customer before formalizing the own purchase.

The ticket or proof of purchase that corresponds to the purchase order will be available and displayed in www.nunezhealthservice.com in section "My Account", "Order Details".

Payment is by credit or debit card, as well as through PAYPAL. The charge of the card will be held at the time of the order.

The Customer must notify THE COMPANY any charge or fraudulent in the card used for purchases, by email or by telephone, in the shortest time possible for THE COMPANY to take further action.

FORMALIZATION OF ORDERS

Once formalized the order, that is to say, with the acceptance of the Conditions of Use and confirmation of the purchase process, THE COMPANY will send an e-mail to the customer always confirming the details of your purchase.

CANCELLATION OF ORDERS

THE COMPANY will accept order cancellations when requested prior to shipment of the same. To perform the cancellation you must apply by sending an e-mail to ventas@nunezhealthservice.com

PLACE OF DELIVERY

THE COMPANY is committed to delivering the product in perfect condition in the address you indicated in the order form. In order to optimize delivery, we are grateful for the customer to indicate an address on which the order can be delivered within normal working hours.

THE COMPANY shall not be liable for errors caused in the delivery when the delivery address entered by the customer on the order form it is not reality or have been omitted.

THE COMPANY informs the customer that it is possible for a same order is divided into a number of deliveries.

DELIVERY TIME

The shipping the we will through a courier company. You must order and will be delivered in the case of special events with 1 month in advance, in the case of smaller orders with 10 days notice, from which we have made the order confirmation. Although the usual delivery time of the company tends to range between 7 and 10 days.

These deadlines are means, and therefore an estimate. Therefore, it is possible that vary for logistical reasons or force majeure. In cases of delays in deliveries, THE COMPANY to inform its customers as soon as it has knowledge of them.

Each delivery is considered completed from the moment in which the transport company the product becomes available to the client, which is materialized through the control system used by the transport company.

In the case of delays in the delivery of orders attributable to THE COMPANY, the customer may cancel your order in accordance with the procedure described in paragraph "Return". Shall not be considered as delays in delivering those cases in which the order has been placed at the disposal of the client on the part of the transport company within the agreed time and has not been able to be delivered by the Customer.

For security reasons, THE COMPANY will not send any orders to PO boxes or military bases, nor accept any order when it is not possible to identify the recipient of the order and its direction.

DELIVERIES ARE NOT MADE

If at the time of delivery the customer is absent, the carrier will leave a receipt indicating how to proceed to arrange a new delivery. THE COMPANY hires, as part of the service delivery of messaging, conducting a series of follow-up actions, aimed to ensure that the delivery occurs.

If after 2 working days after departure to allocation of the order has not been concluded delivery, the customer must contact THE COMPANY. In the event that the customer will not as well, after 3 days from the output to distribution of the order is returned to our warehouse and the Customer shall be responsible for the shipping costs and return to origin of the goods, as well as the potential costs of managing partners.

After the end of the term of 3 days, each order has its specific expiration time, therefore THE COMPANY will proceed by technical issues and consumer protection to a new agreement with the customer, if this still shows interest in the service.

DILIGENCE IN THE DELIVERY

The Customer must check the condition of the package before the carrier who, on behalf of THE COMPANY, perform the delivery of the product ordered, indicating on the delivery note any anomaly that could detect in the packaging.

If, subsequently, once revised the product, the Client detected any incidence as a hit, breakage, signs of having been opened or any damage caused in this by sending, undertakes to notify THE COMPANY to reach even agreement.

RETURN

THE COMPANY will only accept returns that meet the following requirements:

1. The product must be in the same state in which they delivered and must retain the original packaging and labelling.

2. For the course that can´t be done with the box with the delivered, the Customer must return it in a protective box so that the product arrives at the warehouse with the maximum possible guarantees.

3. You should include a copy of the delivery order within the package, where you will also mark the products returned, and the reason for the return.

With the objective of facilitating Customers the return process and be able to make a correct follow-up of the same, the company sets as a single callback procedure established by the company. If the reason for the return is attributable to the company (the product is defective, is not what you order, etc.), the refund amount will be refunded. If the reason is other (products are served correctly but are not to your liking), the cost of the return costs will be charged to the client.

Only in the case that the delivered product is defective or incorrect, THE COMPANY will reimburse the customer also shipping charges.

INTELLECTUAL AND INDUSTRIAL PROPERTY

THE COMPANY holds all the rights on the content, design and source of this Web page and, in particular, but not limited to, on photographs, images, texts, logos, designs, trademarks, trade names and data that are included in the Web.

It warns customers and users that such rights are protected by the Saint Lucian and international legislation concerning intellectual and industrial property.

Furthermore, without prejudice to the foregoing, the content of this website has the consideration of computer program, and therefore, it is also apply all the rules Saint Lucian and American Community rules in force.

It is explicitly forbidden the total or partial reproduction of this Website, nor any of its contents, without the express written permission of THE COMPANY.

You are only authorize to use the contents of the web site or service purposes, provided that cite or reference is made to the source, being the user the only responsible of the wrong usage of them.

APPLICABLE LAW AND ARBITRATION

These Terms of Use are governed by the Saint Lucian legislation applicable in the matter. To resolve any dispute or conflict arising out of these Terms of Use, the parties submit to the jurisdiction of the courts of the city of Panama, unless the law to impose another jurisdiction.

MODIFICATION OF THE CONDITIONS OF USE

THE COMPANY reserves the right to modify, at any time, the presentation and configuration of the Web Site, as well as the present General Conditions. Therefore, the company recommends the customer to read them carefully each time they access the Website.